Levi’s® has been a pioneer in innovation since 1873, and the brand is committed to extending the longevity of denim while preserving its iconic brand heritage. 

To ensure every pair of Levi's can move with life's ebbs and flows, Levi’s® offers exclusive tailoring services at its Sandton City store.

The brand’s highly-skilled tailors are equipped to handle a variety of services to customize and repair Levi’s® garments. Here’s what customers can expect:

Hem adjustments: Standard shortening and lengthening of hems.

Repairs: Seam repairs, zipper fixes, and reinforcement of extra pockets or inseams.

Tapering: From knee to leg opening for a streamlined fit.

Button replacement: Subject to availability.

Distressing: Custom whiskering and rips for a unique look.

Panelling: Adding width for a more comfortable fit.

Patches: Subject to availability.

To ensure the best possible service, this offering is exclusively for Levi’s® garments that are in a reasonable, salvageable, and hygienic condition. The Levi’s® denims can come from any partner store (e.g. Woolworths), be thrifted, or handed down—as long as they’re Levi’s®. 

Additional guidelines include:

• All services are subject to tailor availability and work schedule.

• All services require 2 to 3 working days. Customers will be notified by phone once their items are ready.

• Customers must wear the product during consultations, especially for leg alterations and tapering, to ensure precise fitting and placement. If the customer is not comfortable with this, Levi’s® won’t be able to assist with these services.

• All tailoring services carry a charge, which will be communicated during the consultation.

• Once altered, products cannot be refunded or exchanged. 

• Tailors will not alter or remove iconic Levi’s® details like the Red Tab, Leather Back Patch, or Arcuate stitching.